Privacy Policy

Who we are

Beckett Autocare is a sole-trader mobile car valeting service operated by Jack Beckett, based in Brighton & Hove, United Kingdom. We are the “data controller” for the personal data described below.

Contact: Hello@Beckettautocare.co.uk · 07533 170350

What we collect

• Booking details: your name, email, phone number, the address where the appointment will take place, vehicle make/model and size, the service booked, the date and time.
• Account details: if you create an account, your email address and a securely hashed password held by our authentication provider.
• Communications: messages you send us by email, text or contact form.
• Technical data: basic information sent by your browser (IP address, device type) for site security and to keep the site working.

We do not store card details. Payment is taken by bank transfer after the appointment, so no card data passes through this site.

Why we use it, and the legal basis

• To deliver the service you’ve booked — confirming appointments, turning up at the right address, taking payment at booking and emailing a secure payment link for the balance once the job is complete. Legal basis: performance of a contract.
• To keep records of jobs and payments for accounting and tax purposes. Legal basis: legal obligation.
• To respond to enquiries and provide customer support. Legal basis: legitimate interests (running our business).
• Occasionally, to send service updates about an upcoming booking (reminder, weather rescheduling). Legal basis: legitimate interests.

We do not send marketing emails and we don’t sell or share your data for advertising.

Who can see it

Your data is only handled by Jack Beckett. We use a small number of trusted technology providers to run the site and store data securely:

• Our hosting and database provider (used to store bookings and accounts).
• Our email provider (used to send booking confirmations and replies to enquiries).

These providers process data on our instructions and under their own UK/EU GDPR-compliant terms. We don’t share your data with anyone else unless we’re legally required to.

How long we keep it

• Booking records: kept for up to 6 years after the appointment to meet HMRC record-keeping rules.
• Account details: kept while your account is active. You can ask us to delete it at any time.
• Enquiries: deleted within 12 months unless they become a booking.

Your rights

Under UK GDPR you have the right to:

• Ask for a copy of the personal data we hold about you.
• Ask us to correct anything that’s wrong.
• Ask us to delete your data (where we don’t have a legal reason to keep it, such as tax records).
• Object to processing based on legitimate interests.
• Withdraw consent at any time, where we’re relying on consent.

To exercise any of these, email Hello@Beckettautocare.co.uk. If you’re not happy with how we’ve handled your data you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

We use a small number of cookies that are strictly necessary to run the site (for example, keeping you signed in). We don’t use advertising or third-party tracking cookies.

Changes

We may update this policy from time to time. The version on this page is the one currently in force.